Shipping policy

Shipping & Delivery

We want your PLENHAUS kitchen system to arrive quickly, safely, and without any unexpected costs. Below you'll find everything you need to know about delivery within the European Union.


Free EU Shipping

Every PLENHAUS order includes:

✓ Free shipping across the European Union

✓ Taxes and duties included

✓ Carefully packaged for safe delivery

No hidden fees. No additional customs charges.


Estimated Delivery Times

Destination

Estimated Delivery

USA

2–3 business days. EXPEDITED 2 DAYS 37$

Germany

1–3 business days

Austria

2–4 business days

Other EU countries

5–9 business days

Delivery times may vary slightly depending on your location and local courier schedules.


Trusted Delivery Partners

We work with reliable international courier services, including DHL and UPS.

To ensure the fastest possible delivery, we automatically select the shipping partner that offers the best delivery time for your destination.


Order Processing

Orders are processed Monday to Friday during business hours.

Once your order has been shipped, you'll receive a confirmation email with your tracking number so you can follow your delivery every step of the way.


Shipping from Our EU Warehouse

All PLENHAUS orders are shipped directly from our European warehouse, allowing us to provide fast delivery across the EU without additional customs or import fees.


 

United Kingdom delivery

We offer free standard shipping to the United Kingdom from our EU warehouse. Free shipping does not include UK import VAT, customs duties or courier clearance fees. These charges, where applicable, are payable by the customer and may be collected by the courier before delivery. We do not currently collect UK import taxes or duties at checkout. The taxes-and-duties-included statement above applies to EU deliveries only. Customs processing may affect delivery times.