Cookie Policy

Cookie Policy

Effective Date: May 29, 2026

Cookie Policy

This Cookie Policy explains how VEKTOR Technologie, s.r.o. uses cookies and similar technologies on https://plenhaus.com and its localized versions, including https://plenhaus.com/de.

By using our website, you agree to the use of cookies in accordance with this policy and your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve security, remember preferences, and provide a smoother browsing experience.

2. How We Use Cookies

Our website is built and hosted on Shopify. Shopify uses essential cookies required for the operation of the store and checkout process.

These cookies may be used to:

  • Keep products in your shopping cart
  • Enable secure checkout and payment processing
  • Maintain website security and functionality
  • Remember your session and preferences
  • Detect fraud and unauthorized activity

3. Customer Support Chat

Our website provides online customer support through a third-party chat service.

The chat service may use cookies or similar technologies necessary to:

  • Maintain chat functionality
  • Remember chat sessions
  • Improve customer support experience
  • Store communication preferences

Information voluntarily provided through the chat may be processed and stored by the chat service provider for customer support purposes.

4. Payment and Checkout Services

Our store uses Shopify Payments and may offer additional payment methods provided through Shopify, including:

  • Credit and debit cards
  • PayPal
  • Klarna
  • Apple Pay
  • Other supported payment providers

These services may use cookies necessary to securely process payments and maintain checkout functionality.

5. Analytics and Marketing Cookies

At this time, we do not intentionally use third-party advertising or marketing tracking technologies such as:

  • Meta Pixel
  • TikTok Pixel
  • Google Ads tracking

We also do not currently use external analytics platforms such as Google Analytics.

Should this change in the future, this Cookie Policy will be updated accordingly.

6. Managing Cookies

You can manage or disable cookies through your browser settings.

Please note that disabling essential cookies may affect the functionality of the website and prevent certain features, including checkout and customer support services, from working properly.

You can also manage your cookie preferences through the cookie banner displayed on our website.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect operational, legal, or technical changes.

Any updates will be published on this page with a revised effective date.

8. Contact

If you have any questions regarding this Cookie Policy, please contact:

VEKTOR Technologie, s.r.o.
Na krčské stráni 722/52
140 00 Praha 4 - Krč
Czech Republic

Email: info@plenhaus.com

Website: https://plenhaus.com