Cookie Policy
Effective Date: May 29, 2026
Cookie Policy
This Cookie Policy explains how VEKTOR Technologie, s.r.o. uses cookies and similar technologies on https://plenhaus.com and its localized versions, including https://plenhaus.com/de.
Your cookie choices determine consent for optional purposes where consent is required. Merely visiting the website does not constitute consent to optional advertising cookies.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve security, remember preferences, and provide a smoother browsing experience.
2. How We Use Cookies
Our website is built and hosted on Shopify. Shopify uses essential cookies required for the operation of the store and checkout process.
These cookies may be used to:
- Keep products in your shopping cart
- Enable secure checkout and payment processing
- Maintain website security and functionality
- Remember your session and preferences
- Detect fraud and unauthorized activity
3. Customer Support Chat
Our website provides online customer support through a third-party chat service.
The chat service may use cookies or similar technologies necessary to:
- Maintain chat functionality
- Remember chat sessions
- Improve customer support experience
- Store communication preferences
Information voluntarily provided through the chat may be processed and stored by the chat service provider for customer support purposes.
4. Payment and Checkout Services
Our store uses Shopify Payments and may offer additional payment methods provided through Shopify, including:
- Credit and debit cards
- PayPal
- Klarna
- Apple Pay
- Other supported payment providers
These services may use cookies necessary to securely process payments and maintain checkout functionality.
5. Analytics and Marketing Cookies
In addition to necessary store and checkout technologies, our store uses third-party services for analytics, advertising measurement, personalised advertising and subscribed marketing communications. Where consent is required, these purposes require your consent and you may withdraw it. Services include Google Analytics / Google Ads, Meta Pixel, Microsoft Clarity, Klaviyo, Triple Whale, Moast and Shopify, as described in our local cookie information. Affiliate attribution may involve BixGrow and UpPromote. Some providers operate outside the EEA, including in the United States; applicable GDPR transfer safeguards are required. Necessary checkout, payment and security technologies have separate purposes from optional advertising.
6. Managing Cookies
You can manage or disable cookies through your browser settings.
Please note that disabling essential cookies may affect the functionality of the website and prevent certain features, including checkout and customer support services, from working properly.
You can also manage your cookie preferences through the cookie banner displayed on our website.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect operational, legal, or technical changes.
Any updates will be published on this page with a revised effective date.
8. Contact
If you have any questions regarding this Cookie Policy, please contact:
VEKTOR Technologie, s.r.o.
Na krčské stráni 722/52
140 00 Praha 4 - Krč
Czech Republic
Email: info@plenhaus.com
Website: https://plenhaus.com
